The Client Service Representative provides customer service to physicians, nurses, families, clients and any facility utilizing laboratory services. The Client Service Representative communicates critical, alert and other lab results/clarifications to the responsible party.

Schedule: Part-Time, 10a-630p with flexibility to cover an occasional 3p-1130p shift, rotating weekends and holidays, benefits eligible

Location:

Central Campus
700 Children's Dr
Columbus, Ohio 43205
United States

The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose.

Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission.

We’re 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

Nationwide Children’s Hospital. A Place to Be Proud.

• Acts as a resource for customers regarding Laboratory services
• Documents client communications and concerns using the customer relationship management system
• Communicates critical, alert and other lab values to the responsible party
• Coordinates courier transportation of laboratory samples
• Processes supply requests and maintains supply inventory

Knowledge, Skills, and Education Requirements:

• High school diploma or equivalent.
• One to two years clinical laboratory experience perferred. 

Minimum Physical Requirements: 

• Sitting Constantly (67-100%) 
• Talking in-person/on the phone Constantly (67-100%)

EOE M/F/Disability/Vet