The Surgery Scheduler assists patients, families, and staff with scheduling needs and maintaining the office. This role is responsible for performing a wide variety of complex administrative activities to ensure efficient process flows.

Schedule: PT, 20 hours a week, M 8:00-4:30pm, W 8:00am-12:00pm, Th 8:00am-4:30pm

Location: Faculty Office Building (611 E Livingston Ave)

The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose.

Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission.

We’re 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

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Nationwide Children’s Hospital. A Place to Be Proud.

• Provides excellent service to both internal and external customers by applying best practices and standard operating procedures.  
• Prepares correspondence, documents, reports and other materials which may be moderately complex or confidential, sometimes requiring independent judgment.  
• Schedules appointments for patients; verifies all patient information, (charting, billing, medical record, insurance, etc.), prior to initial visit.
• Initiates patient chart and completes appropriate labeling for the next day’s schedule (prints chart packs and corresponding forms; assembles charts in order of admission; and places all necessary papers in each patient chart).
• Coordinates lab and x-ray requests. Collects surgical information and makes room assignments consolidating surgeons’ cases and anesthesia type.
• Maintains medical staff documentation on privilege delineation, average usage time and operating room utilization. Maintains medical record assembly and review process; provides patient number, patient chart packs and labels for charts.

EDUCATION:

High School diploma or equivalent.

SKILLS:

Proficient in Microsoft Office. Excellent customer service and interpersonal skills. Interpersonal skills necessary to deal with the public in a polite and effective manner

EXPERIENCE:

Two years previous secretarial experience in the medical office setting; surgical scheduling experience preferred. Previous experience with filing, medical terminology, and coding.

MINIMUM PHYSICAL REQUIREMENTS:

• Sitting-Constantly
• Talking on phone/in person- constantly
• Typing on Keyboard-constantly
• Reaching/bending-occasionally
• Standing/walking-occastionally

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification.  It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.  

EOE M/F/Disability/Vet