AYA Program Coordinator - TCA 

The AYA Program Coordinator is responsible for the overall coordination and implementation of a program which targets the AYA oncology patient population.  This includes outreach efforts, day to day operations, and to collaborate with the Director of Psychosocial Services. The AYA Program Coordinator manages pertinent expenses, budget items, data collection, and evaluations to accomplish program goals and objectives.  The AYA Program Coordinator serves as a liaison to various community organizations and corporations.  The AYA Coordinator acts as a liaison between physicians and healthcare teams and families with a focus on clinical operation, communication, support, and quality improvement initiatives for the AYA oncology patient population.  The AYA Program Coordinator will work to proactively identify, develop, and maintain these key internal and external relationships to ensure that proper processes and timely execution of AYA services are managed for families, children, caregivers, community, and healthcare professionals. Excellent interpersonal, written and oral communication skills are required, including presentation, group facilitation and instruction skills. AYA Coordinator will have demonstrated ability to work in a team- oriented environment.

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PRINCIPAL DUTIES AND RESPONSIBILITIES

• The AYA Program Coordinator implements and supports the philosophy, mission, values, standards, policies and procedures of Nationwide Children’s Hospital and the Psychosocial Services Program within Hem/Onc/BMT.
• Oversee implementation, outreach, day to day operations, and evaluation of AYA oncology patient services.
• Identify, develop, and maintain key internal and external relationships to ensure that proper processes and timely execution of AYA services are managed for patients, caregivers, community, and healthcare professionals.
• Collaborates with the AYA program manager and AYA coordinator at The James
• Demonstrate effective communication, problem solving, negotiating, and conflict resolution skills. Promote teamwork across entities.
• Become knowledgeable of resources within the OSUMC systems to assist in achieving goals.
• Educate appropriate teams to improve organizational awareness and culture regarding AYA oncology services and to promote efforts to focus on this area.
• The AYA coordinator will analyze trends in psychosocial support, review literature and evidence-based resources, benchmark with other cancer institutions and integrate recommendations from national sources in the planning and implementation of programs and services.
• The AYA coordinator will assist with the implementation of volunteer services providing support to the program.
• Collaborates with the Director of Psychosocial Services and Hem/Onc/BMT
• AYA physician leadership to plan and develop program goals and services, protocols, and best practice guidelines and measures and evaluates program outcomes.

• follow-up and evaluation activities, benchmarking, and trend analysis for new AYA services opportunities, collaboration workgroups, and quality initiatives
• Ensure AYA patients have access to dedicated services, including referrals to onco-fertility services, dedicated resources for the AYA population, support groups, educational classes, workshops, retreats, exercise and nutrition programs, and prevention programs.
• Monitors program budget and ensures adherence to budget guidelines in the implementation of program activities.
• Reviews new grant instructions, establishes deadlines, prepares and writes grant application proposals with Director of Psychosocial Services.
• Develops documentation system for the program to organize data collections and facilitate evaluation.
• Maintains clinical expertise in his/her profession; fills clinical role as needed and serves as resource and consultant to team and other staff regarding clinical challenges and dilemmas.
• Performs other related duties as assigned.
• Assumes primary responsibility for recruiting, interviewing, training, assigning, supervising, evaluating volunteer AYA mentors and coordination of AYA family mentor services with collaboration with key stakeholders and the Director of Psychosocial Services.
• Supervises “AYA Peer Mentors” administratively and provides direction with regard to their practice.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

• Strong organizational and interpersonal skills (detail oriented).
• Ability to function independently and as part of team, with demonstrated ability to coordinate daily activities and problem solve in innovative and flexible ways.
• Ability to work effectively and collaboratively with diverse, multi-disciplinary groups and stakeholders.
• Strong verbal and written communication skills.
• Must be enterprising, diplomatic, and proactive at solving problems.
• Ability to manage and meet deadlines.
• Ability to develop clear outcome goals, track and manage data, and have proven ability to improve program performance to achieve goals.
• Research and analytic skills necessary for information gathering and synthesis.
• Ability to interface with all levels of internal and external individuals, departments and organizations.
• Ability to develop community and fundraising partnerships and write grants to assist in raising funds to sustain/grow program.
• Proficient in the use of Microsoft Office Suite, data base management, desktop publishing, graphic packages, and survey tools.
• Required: Bachelor’s degree in social work, child life, child development, human development, psychology or closely related field
• Preferred: Master’s degree in Social Work or masters in a realted field (i.e., psychology, marriage and family therapy).
• Current State licensure for licensed mental health professional preferred (i.e., LPCC, LISW, LSW, MFT, etc.).
• Previous experience working in a healthcare setting including direct patient care preferred.
• Experience facilitating events and support groups.
• Experience in practice inclusive of adolescents, young adults and children and families preferred.
• Minimum five years related experience. 
• Three years in an administrative/program development role within a large health care organization and experience in systems improvement preferred.
• Demonstrated ability and experience in effective communication including presentations to Senior Leadership and Boards.
• Director of Psychosocial Services and Program Development, Hematology/Oncology/BMT
• Supervises: AYA Peer and Family Mentors

Minimum Physical Requirements

Constantly Required                                        Frequently Required

Talking/Hearing/Seeing                                  Standing/Walking

                                                                        Lifting/Carrying up to 15 lbs.

Occasionally Required                                     Kneeling

Lifting/Carrying up to 50 lbs.                          Bending/Stooping

                                                                        Reaching

                                                                        Pushing/Pulling

                                                                        Finger Dexterity

EOE M/F/Disability/Vet