Nationwide Children's Hospital

Clinical Manager - Child Advocacy Services

Posted Date 3 months ago(7/7/2022 5:15 PM)
Requisition ID
Allied Health


Clinical Manager - The Center for Family Safety and Healing


The Clinical Manager is directly responsible for the management of staff who provide mental health advocacy, medical forensic interviews and social work services to children and families within the Child Assessment Center (CAC) at The Center for Family Safety and Healing (TCFSH).  The Clinical Manager provides supervision and oversight of social workers, counselors, and additional clinic staff as warranted; conducts chart and peer reviews; and works collaboratively with partnering multidisciplinary team members (law enforcement, child welfare, prosecution, etc.) and other supervisors and medical providers within the CAC. The Manager demonstrates behaviors consistent with TCFSH and NCH vision and mission, and supports prevention services, adult and family services, child trauma treatment services and direct assistance staff as we strive for excellence in responses to families experiencing child abuse and neglect concerns.  


Schedule: (Full-time, Benefits Eligible)


Why Nationwide Children's Hospital?

The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose.


Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission.


We’re 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.


Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.


Nationwide Children’s Hospital. A Place to Be Proud.


  • Performs activities related to staff management; including but not limited to: recruitment and hiring; discipline and termination; scheduling, supervision, and performance management.
  • Conducts/attends monthly/quarterly chart and peer reviews to ensure consistency of documentation, compliance with policy and standards, quality of services provided, while enhancing CAC employee’s skills.
  • Knowledge and oversight of accrediting agency standards (National Children’s Alliance, Joint Commission on Accreditation of Healthcare Organizations, etc.).
  • Knowledge and oversight of TCFSH and Nationwide Children’s Hospital (NCH) policies and protocols.
  • Assists the TCFSH Director of Program Development and Implementation in the monitoring of expenses and budget needs of the CAC.
  • Facilitates and attends staff, management and partner meetings.
  • Attends and may present at local and non-local stakeholder meetings and conferences.
  • Acts as a liaison to community agencies and partners; provides presentations, instruction and answers questions as necessary.
  • Supports the Aspiration of TCFSH and the Mission of Nationwide Children’s Hospital in every interaction, decision and function of position; each and every day.
  • Maintains an environment of safety for clients, self and others and supports patient safety initiatives.
  • Completes other duties as assigned.


Knowledge, Skills and Abilities Required



  • Master’s Degree in Social Work or related field required; focus on child welfare and/or family violence preferred.
  • Possession of an Ohio License to practice Social Work or Counseling; independently or otherwise is preferred.


  • 2-5 years prior or current supervisory experience preferred. Knowledge and experience with child abuse and neglect.

Skills and Abilities Required:

  • Ability to multi-task and work well with minimal direction.
  • Expertise in detail-orientation and self-motivation.
  • Outstanding interpersonal skills and ability to interact effectively with leaders within TCFSH and its partners.
  • Ability to use sound judgment, make morally correct decisions utilize authority in doing so.
  • Capacity to draft and interpret policies and protocols.
  • Experience with Microsoft Office products (Word, Excel, Outlook, and PowerPoint). 
  • Must be able to professionally and appropriately handle confidential information.


Minimum Physical Requirements:

  • Lifting/carrying/pushing/pulling up to 30 pounds   Occasionally (0 – 33%)
  • Sitting/walking/standing/stooping/kneeling            Frequently (34 – 66%)
  • Talking on phone/in person                                    Frequently (34 – 66%)


The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.





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