Nationwide Children's Hospital

Clinic Assistant- Developmental Behavioral Pediatrics

Posted Date 1 month ago(4/18/2022 9:25 AM)
Requisition ID
2022-36806
Category
Administrative/Clerical

Overview

The Clinic Assistant- Developmental Beh Pediatrics assists the Division of Developmental and Behavioral Pediatrics through daily clinical operations and care coordination such as patient rooming and triage, communication between both patient family and medical providers, patient scheduling, managing wait lists and referrals, and owning the administrative functions in clinic. The Clinic Assistant will work with peers in improving workflow in clinical activities and processes.

Why Nationwide Children's Hospital?

Why Nationwide Children’s Hospital?

 

The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children’s Hospital, Where Passion Meets Purpose.

 

Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission.

 

We’re 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we’ll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

 

Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

 

Nationwide Children’s Hospital. A Place to Be Proud.

Responsibilities

  • Collaborates with healthcare providers, nursing team, and administrative support staff to ensure high quality patient care.
  • Coordinates unit communications, efficient clerical clinic processes, and environmental activities in the clinic.
  • Assists with office administration, patient related communication, completion of paperwork, and maintenance of reports and processes.
  • Reviews incoming intake packets. Assists in the scoring and documentation of incoming assessments.
  • Answers phones, assists in scheduling and rescheduling patient appointments, transcribes and communicates results, requests for refills, or other clinical information as directed by clinical staff.
  • Assists in emergency situations, initiates emergency calls when needed or directed and verifies appointments in inclement weather conditions.
  • Maintains a clean, safe patient care area and clinic environment. Cleans, orders, and stocks clerical, educational, and clinical supplies.
  • Conducts audits and documents results to ensure compliance with regulatory standards.
  • Places work orders within clinic as needed.
  • Assists Manager in identifying areas for improvement opportunity.
  • Performs data entry for quality improvement, screening tools, or other clinic-based projects.
  • Assists in the delivery of high-quality patient care through efficient rooming of patients and collection of vitals in clinic.
  • Manages patient loads in an efficient manner and problem solves with scheduling and other time management matters.
  • Maintains confidentiality and adheres to HIPPA guidelines.
  • Assists clinical team in obtaining prior authorizations and pre-certifications for testing and services as indicated and documents appropriately.

Qualifications

Education/Experience:

  • High School diploma or equivalent.
  • Experienced with Microsoft Office
  • EMR experience highly preferred.
  • 2-3 years medical office experience preferred.

Physical Requirements:

  • Bend/twistSquat/kneel Climb stairs or ladders; OCCASIONALLY: 1-33% OF THE TIME (0.5 TO 2.5 HOURS)
  • Reaching above shoulders; FREQUENTLY: 34-66% OF THE TIME (2.6 TO 5.0 HOURS)
  • Driving, Pushing, pulling up to 25 lbs; FREQUENTLY: 34-66% OF THE TIME (2.6 TO 5.0 HOURS)
  • Depth perception in Interpreting data skills; FREQUENTLY: 34-66% OF THE TIME (2.6 TO 5.0 HOURS)
  • Exposure to Blood and/or bodily fluids; FREQUENTLY: 34-66% OF THE TIME (2.6 TO 5.0 HOURS)
  • Exposure to fumes/gases/vapors; FREQUENTLY: 34-66% OF THE TIME (2.6 TO 5.0 HOURS)
  • Exposure to biohazard waste; FREQUENTLY: 34-66% OF THE TIME (2.6 TO 5.0 HOURS)
  • Hand usage: grasping, gripping, turning; Repetitive hand/arm usage; Lifting/carrying up to 20 lbs; FREQUENTLY: 34-66% OF THE TIME (2.6 TO 5.0 HOURS)
  • Seeing- far/near Peripheral vision; FREQUENTLY: 34-66% OF THE TIME (2.6 TO 5.0 HOURS)
  • Exposure to Communicable diseases and/or pathogens; FREQUENTLY: 34-66% OF THE TIME (2.6 TO 5.0 HOURS)
  • Exposure to chemicals/ medications; FREQUENTLY: 34-66% OF THE TIME (2.6 TO 5.0 HOURS)
  • Usage of patient equipment; CONTINUOUSLY: 67-100% OF THE TIME (5.1 TO 12 HOURS OR GREATER)
  • Walking, Sitting, Flexing/extending of neck; CONTINUOUSLY: 67-100% OF THE TIME (5.1 TO 12 HOURS OR GREATER)
  • Computer skills; CONTINUOUSLY: 67-100% OF THE TIME (5.1 TO 12 HOURS OR GREATER)
  • Audible speech; CONTINUOUSLY: 67-100% OF THE TIME (5.1 TO 12 HOURS OR GREATER)
  • Hearing acuity; CONTINUOUSLY: 67-100% OF THE TIME (5.1 TO 12 HOURS OR GREATER)
  • Color vision; CONTINUOUSLY: 67-100% OF THE TIME (5.1 TO 12 HOURS OR GREATER)
  • Problem solving skills; CONTINUOUSLY: 67-100% OF THE TIME (5.1 TO 12 HOURS OR GREATER)
  • Decision making skills; CONTINUOUSLY: 67-100% OF THE TIME (5.1 TO 12 HOURS OR GREATER)

 

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision. EOE M/F/Disability/Vet

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