Nationwide Children's Hospital

Adult Services Clinical Manager - CFSH Adult Services

Posted Date 4 months ago(5/26/2021 1:33 PM)
Requisition ID
Social Work


Adult Services Clinical Manager


The Adult Services Manager is responsible for the growth and development of advocacy and counseling services for adult victims of interpersonal family violence (including adults who were abused as children) through the Adult Services Program at The Center for Family Safety and Healing (TCFSH). The manager interacts with internal and external customers and system partners to promote a socially just and equitable response to domestic violence in our community.  This position provides direct supervisory responsibility for TCFSH outpatient therapists and for the Advocacy supervisor.

Why Nationwide Children's Hospital?

The moment you walk through our doors, you can feel it. When you meet one of our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it, too. Welcome to Nationwide Children’s Hospital, where Passion Meets Purpose.

Here, Everyone Matters. We’re 13,000 strong. And it takes every single one of us to improve the lives of the kids we care for, and the kids from around the world we’ll never even meet. Kids who are living healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

Nationwide Children’s Hospital. A Place to Be Proud


  • Performs activities related to staff management; including but not limited to: recruitment and hiring; discipline and termination; scheduling, supervision, and performance management.
  • Facilitates the development of clinical pathways, operating procedures, and evidence-based techniques, with particular attention to integration of services with behavioral health services, and integration of care, including advocacy services, with other TCFSH partners and the community.
  • Conducts/attends routine chart audits and peer reviews to ensure consistency of documentation, compliance with policy and standards, quality of services provided, while enhancing Adult Services Program employee’s skills.
  • Acts as a liaison and organizational representative to community agencies and partners; provides presentations, instruction and answers questions as necessary.
  • Provides in-service training, media responses, and university coursework on interpersonal family violence as requested and appropriate.
  • Attends and may present at local and non-local stakeholder meetings and conferences.
  • Completes diagnostic assessment, individual service plans, and provides counseling services in response to goals and objectives determined in this process with adults presenting to TCFSH with concerns related to interpersonal family violence.
  • Maintains timely records. Documents clinical practice in accordance with TCFSH, Joint Commission, funding agency requirements, safety standards, and other appropriate standards.
  • Maintains an environment of safety for staff, clients, self, and others and supports patient safety initiatives.
  • Knowledge and oversight of TCFSH and Nationwide Children’s Hospital (NCH) policies and protocols.
  • Assists in the monitoring of expenses and budget needs of the Adult Services Program.
  • Supports the Aspiration of TCFSH and the Mission of Nationwide Children’s Hospital in every interaction, decision and function of position; every day.
  • Completes other duties as assigned.


Knowledge, Skills and Abilities Required:



  • Master’s Degree in social work, counseling or related field required; focus on child welfare and/or family violence preferred.
  • Possession of an Ohio license to practice independently with supervisory designation or be a licensed professional clinical counselor (LISW-S or LPCC).


  • At least 4 years of mental/behavioral health experience with at least 2 years’ experience working with domestic violence victims and at least 2 years supervisory experience.
  • Knowledge of interpersonal family violence (including adults who were abused as children) and treatment interventions to respond to adults presenting with these concerns. Training such as, EMDR, CPT, and/or CBT.
  • Demonstrates awareness of diversity issues and provides culturally sensitive services to clients.

Skills and Abilities:

  • Knowledge of community systems that support an effective response for victims of interpersonal family violence, in particular, available treatment services for more complex trauma treatment needs.
  • Ability to multi-task and work well with minimal direction.
  • Expertise in detail-orientation and self-motivation.
  • Outstanding interpersonal skills and ability to interact effectively with leaders within TCFSH and its partners.
  • Ability to use sound judgment, make morally correct decisions and utilize authority in doing so.
  • Capacity to draft and interpret policies and protocols.
  • Experience with Microsoft Office products (Word, Excel, Outlook, and PowerPoint).
  • Must be able to handle confidential information appropriately.

Minimum Physical Requirements:

  • Lifting/carrying/pushing/pulling up to 30 pounds Occasionally (0 – 33%)
  • Sitting/walking/standing/stooping/kneeling Frequently (34 – 66%)
  • Talking on phone/in person Frequently (34 – 66%)

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.


EOE M/F/Disability/Vet


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