Nationwide Children's Hospital

Manager Information Services II- IS Applications

Posted Date 3 weeks ago(9/29/2020 12:46 PM)
Requisition ID
Information Technology


Manager Information Services II - IS Applications


Full-time; Beneftis Eligible


The IS Application Manager is responsible for the development and/or acquisition, implementation, and support of applications and systems as assigned. Staff management and growth are important functions of this position. This position manages all existing vendor relationships to contractual obligations of performance and deliverables; project management skills are essential for this role. In addition, the Manager ? IS Applications is responsible for assisting in vendor contract negotiations and ensuring ongoing support and issues resolution throughout the hospital related to Information Services in support of the organization?s operational, management, business, marketing, and strategic planning needs.

Why Nationwide Children's Hospital?

Why Nationwide Children’s Hospital

The moment you walk through our doors, you can feel it. When you meet one of our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it, too. Welcome to Nationwide Children’s Hospital, where Passion Meets Purpose.

Here, Everyone Matters. We’re 12,000 strong. And it takes every single one of us to improve the lives of the kids we care for, and the kids from around the world we’ll never even meet. Kids who are living healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

Nationwide Children’s Hospital. A Place to Be Proud


  • Responsible for the effective and responsible management of assigned staff, projects and budgets.
  • Learns and adheres to NCH and departmental standards, policies and procedures.
  • Recruits, hires, and supervises competent staff. Mentors, coaches and develops the performance of others. Ensures adequate training, development, and career-pathing opportunities for all team members.
  • Develops and delivers Information Services presentations to various hospital committees and administration as appropriate or requested for assigned area(s) or responsibility.
  • Prioritizes, communicates, distributes and monitors assigned projects.
  • Develops, implements, and evaluates goals and objectives, including performance goals, priorities, performance against objectives and development plans with team members on a monthly basis.
  • Participates and facilitates work and assigned duties on teams such as ISMT, and others.
  • Responsible for the management of systems and services to ensure: 1) assignment of staff to projects, 2) the development of work plans, 3) the monitoring of system design and development progress, 4)department level of systems training, 5) the systems implementation, and 6) on-going system support and maintenance. This position is also responsible for implementing PM methodology, business continuity and security process/standards with team members toward the overall purpose of ensuring accountability.
  • Responsible for protecting the confidentiality and integrity of information and maintaining the technical mechanisms of obtaining legitimate access to it as it related to user access management.
  • Responsible for working with the Director in the negotiation of key vendor contracts and ensuring the on-going support and maintenance of the various information systems including 1) new systems, 2) system upgrades and enhancements, 3) maintenance agreements, and 4) consulting services.
  • Responsible for the management of identified short- and long-range goals and plans for the IS Applications department, ensuring that they are consistent with the hospital's strategic mission, goals, plans and priorities with the guidance of information services leadership. Manages systems by analyzing, identifying, and documenting the hospital's information requirements and priorities for assigned area(s) of responsibility.
  • Responsible for the initiation, and promotion of the continuous performance improvement process, through careful investigation and research designed to assess or improve clinical, administrative, financial and educational outcomes. Responsible for the management of identified growth initiatives of the Information Services Manager Team as assigned.
  • Provides visible leadership to support key internal customer relationships for current and future initiatives.
  • Proactively builds positive internal customer relationship with a commitment to regular interaction and feedback with all NCH entities.
  • Provides feedback about budget needed for departmental staff, equipment and supplies by collecting analyzing data.
  • Prepares and monitors the capital and expense budgets for assigned areas of responsibility.



  • Bachelor's degree in computer information science, management, healthcare administration, or a healthcare-related field.
    3-5 years of experience in hospital information systems management, project management, and systems implementations with superior achievements.
  • Exceptional interpersonal, presentation, and communication skills required to interact effectively with all hospital staff, medical staff, and external contacts (i.e. vendors).
  • Proven methodology for team development and management, along with consensus building skills.
  • Ability to communicate information service concepts to a broad range of technical and non-technical staff. Strong written, verbal, and listening skills are required with the ability to present effectively to small and large audiences.
  • Strong analytical skills required to analyze existing procedures and recommend modifications, coordinate system implementations and evaluations, and develop and monitor budgets.
  • Organizational skills to effectively and efficiently manage the tremendous number of policies, procedures and other information services documentation.
    Strong sense of individual accountability while being an excellent team player.
  • Ability to modify work schedules and practices to meet job requirements



  • Sitting Frequently (34-66%)
  • Talking on phone/in person Frequently (34-66%)
  • Typing on a keyboard Frequently (34-66%)
  • Standing/walking Frequently (34-66%) 

EOE M/F/Disability/Vet


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