Nationwide Children's Hospital

  • Behavioral Health Nurse Supervisor

    Posted Date 2 months ago(10/1/2019 8:56 AM)
    Requisition ID
    Behavioral Health
  • Overview

    The Supervisor is responsible for administrative and patient care services nursing administrative decision-making during weekends, evening, and night shifts. Responsible for coordinating hospital operations, patient quality of care, and educational activities. Acts as the hospital spokesperson about external communications. Practices in accordance with Children's Hospital mission and philosophy, and hospital and Patient Care Services division policies and procedures. Models the values of Children's Hospital. Demonstrates competence in providing age-appropriate care and service for pediatric patients from birth to 21 years, and selected adults.


    This position is Part-time 32 hours, but will consider 24 hours

    Evenings & Nights b/w 5pm-730am (8hr shifts)

    Rotating Weekends & Holidays Required


    The moment you walk through our doors, you can feel it. When you meet one of our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it, too. Welcome to Nationwide Children’s Hospital, where Passion Meets Purpose.

    Here, Everyone Matters. We’re 12,000 strong. And it takes every single one of us to improve the lives of the kids we care for, and the kids from around the world we’ll never even meet. Kids who are living healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

    Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

    Nationwide Children’s Hospital. A Place to Be Proud.


    1. Serves as administrative designee during hours that administrative staff is not on the premises. Communicates issues to administrator, patient care services administration, program manager, or appropriate personnel as indicated.

    2. Ensures compliance with Hospital and Division of Patient Care Services policies and procedures.

    3. Directs Patient Care Services and other staff in the management and resolution of emergent and or crises.

    4. Demonstrates knowledge of the HEICS model and provides effective leadership and communication during emergencies and disasters.

    5. Manages, and overseas Hospital operations on a designated shift.

    6. Assesses individual patient, parent, and unit needs as necessary to direct staff and resolve problems.

    7. Assesses staffing needs for Patient Care Services areas individually and collectively, and distributes available personnel and other available resources to meet patient needs.

    8. Coordinates and directs patient throughout (admission, transfer, discharge) to ensure that patient/family needs are met promptly.

    9. Determines and facilitates patient placement in consideration of patient requirements for nursing and medical care and available resources.

    10. Assists with orientation, training, suspension and development of staff. 

    11. Collaborates with nursing, medical, security, case management and other personnel to ensure a safe, secure, efficient and responsive environment.

    12. Maintains select clinical nursing skills in order to direct, and educate nursing personnel.

    13. Demonstrates competence in providing age appropriate care and service to patients.

    14. Directs and educates nursing personnel in clinical decision-making and critical problem solving.

    15. Supervises and evaluates clinical nursing practice and makes recommendations for practice changes to improve the quality of care.

    16. Supports, monitors, and implements planned Hospital and Patient Care Services change.

    17. Provides input into the Patient Care Services administrative budget.

    18. Participates in the selection of Patient Care Services and other hospital leadership personnel.

    19. Serves on assigned Hospital and Patient Care Services committees.

    20. Participates in departmental peer review processes.

    21. Communicates/collaborates with administrative, Patient Care Services and other hospital departmental personnel regarding decisions, issues, and/or problems occurring during designated shift.

    22. Maintains an awareness of clinical nursing research and supports research activities.

    23. Demonstrates accountability for personal/professional growth by reading current literature and attending internal and external educational programs as appropriate for the role.

    24. Assumes other duties and responsibilities as assigned.

    25. Directs and delegates assignments/tasks to unit assistants, PCAs, Patient Placement Nurse, and other Patient Care Services personnel.

    26. Supervises the float PCAs delegate tasks and assignments, and provide feedback regarding job performance.

    27. Responds to code blues, traumas, and other emergencies.

    28. Responds to inquiries, complaints from parents, patients, staff and the public.

    29. Demonstrates the ability to organize and manage multiple demands.

    30. Serves as a resource and advocate to staff/families, parents to resolve issues, problem solve and promote customer satisfaction.

    31. Promotes a professional image through behavior and appearance and acts as a role model to others.

    32. Assumes responsibility for the operation of the department in the absence of the Assistant director as needed.

    33. Effectively relates and interacts with patients, patients families and the healthcare team and serves as a role model.

    34. Provides excellent service in interactions/communications will all customers.




    1. Graduate of an approved BSN program.

    2. Registered Nurse with current licensure to practice as a professional nurse in the State of Ohio.


    1. Minimum of two years nursing experience required.

    2. Previous leadership experience preferred.


    1. Demonstrates nursing competence and knowledge of general clinical skills.

    2. Demonstrates critical thinking, decision-making, effective leadership, and teaching ability.

    3. Excellent communications skills and interpersonal skills.



    Must be able to see, hear, stand, walk, speak, read, and perform manual tasks with or without accommodation, and care for oneself with little or no difficulty. Applies the principles of body mechanics in lifting or moving patients and/or equipment. Must be able to independently lift up to 25 pounds. Must be able to move or reposition patients of any weight or size with the assistance of another person(s) and/or equipment. The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Need help finding the right job?

    We can recommend jobs specifically for you! Click here to get started.