Nationwide Children's Hospital

  • Behavioral Health Acute Crisis Response Program Clinical Lead

    Posted Date 4 weeks ago(1/28/2019 3:54 PM)
    Requisition ID
    2019-15065
    Category
    Behavioral Health
  • Overview

    The Behavioral Health Acute Crisis Response (ACR) Program Clinical Lead is responsible for responding to acute crisis situations, including Code Violet response on main campus as the response team lead, managing the Franklin County Youth Psychiatric Crisis Line, and managing the NCH staff and provider line.  The ACR Clinical Lead will also be responsible for providing crisis management training to hospital staff, including staff from medical, behavioral health and protective services programs.

     

    The ACR Clinical Lead will also be responsible for assisting with the program schedule, including day-to-day coverage, and staffing.  The ACR Clinical Lead will also provide clinical support to the ACR clinicians when needed, such as staffing a case and determining disposition.  The ACR Clinical Lead will be available to provide licensure supervision hours 1:1 or in a group setting.  The ACR Clinical Lead will also be available to attend meetings as a representative of leadership for the ACR Program.  The ACR Clinical Lead will support and model a positive work environment, evidenced by effective, respectful, and honest communication, providing recognition and feedback, and providing support.

     

    This individual is expected to utilize and practice standards to the hospital, approved crisis management training, and maintain all needed training requirements. In addition, this position will utilize practice standards for managing and triaging crises over the phone.

     

    The Behavioral Health Acute Crisis Response Program Clinical Lead will possess the skills to provide training, public speaking, leadership to hospital staff, as well as de-escalation and therapeutic intervention to youth experiencing psychiatric/behavioral health crises. This position requires an individual who is dynamic and composed in managing crises. This individual will have a passion for trauma-informed care and be comfortable educating and debriefing with other staff. He or she will possess experience with training, as well as managing psychiatric/behavioral health crises. He or she will provide culturally appropriate interactions and presentations across all professional and clinical settings.  This individual will possess skills of a leader, such as providing support, feedback, and clinical direction for staff when needed.  This individual will demonstrate success in navigating the role of a Clinical Lead, who does not manage staff as direct reports, but will provide support and direction to ACR clinicians.  The position is non-exempt with the hours of Monday-Friday 11a-7:30p.  This individual will work closely with and report to the Acute Crisis Response Program Clinical Coordinator.  When necessary, the ACR Clinical Lead will act as an extension of the ACR Clinical Coordinator.

    Responsibilities

    Overview

    The moment you walk through our doors, you can feel it. When you meet one of our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it, too. Welcome to Nationwide Children’s Hospital, wherePassion Meets Purpose.

    Here, Everyone Matters. We’re 12,000 strong. And it takes every single one of us to improve the lives of the kids we care for, and the kids from around the world we’ll never even meet. Kids who are living healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

    Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

    Nationwide Children’s Hospital. A Place to Be Proud

    Responsibilities

    • Train Hospital staff and providers in the hospital approved crisis management training and other trainings as assigned
    • Remain up-to-date on all crisis management training requirements needed for acute response.
    • Supports all efforts to increase awareness of trauma-informed care and safety to patients, families and staff
    • Acutely responds to the Hospital crisis response codes as a team leader to manage youth experiencing psychiatric/behavioral health crises
    • Demonstrates leadership and confidence to lead trainings, as well as lead crisis management situations
    • Demonstrates leadership and confidence in interactions with ACR clinicians, as well as during meetings
    • Manages the Franklin County Youth Psychiatric Crisis Line
    • Manages the Nationwide Children’s staff and provider crisis line
    • Collaborates consistently with hospital medical staff, protective services, and Behavioral Health
    • Completes all required chart review, documentation, and billing on clinical intervention as well as training documentation and materials
    • Demonstrates willingness to seek and accept direct supervision, as well as respect productive feedback from colleagues and others
    • Remains current in required licensure and clinical or other training as required
    • Practices within professional areas of expertise
    • Attends routine staff meetings
    • Maintains all administrative tasks
    • Attends committee stakeholder meetings, multidisciplinary meetings and trainer/responder activities
    • Strives to maintain positive patient, family and staff satisfaction
    • Supports the philosophy, goals and mission of Nationwide Children’s

     

    Qualifications

    Qualifications

    Knowledge, Skills and Abilities:

    • Masters or doctoral degree from an accredited university or professional school of counseling, social work, or marriage and family therapy
    • Appropriate Independent Ohio licensure; LPCC, LISW, LIMFT; Supervisor designation is not required, but is preferred
    • Demonstrated skills in training or instruction in group settings
    • Demonstrated skills in Crisis management and intervention in person and over the phone
    • Demonstrated skills in providing assessment and treatment to children and adolescents
    • Strong communication and interpersonal skills or order to establish and maintain positive relationships with hospital staff and providers, administrators, peers, families, and stakeholders
    • Excellent clinical assessment and treatment documentation skills
    • Willingness to be agile, innovative and flexile to the needs of the Behavioral Health Crisis Services
    • Strong knowledge base and practice of trauma informed care in a mental health/hospital setting

     

    Minimum Physical requirements:

     

    PHYSICAL REQUIREMENTS

    0.5-2.5 hours Occasionally  1-33% of time

    2.6-5 hours

    Frequently      34-66% of time

    5.1-12 hours Continuously        67-100% of time

     

     

     

     

    Activity:

     

     

     

    Bend/twist

     

    x

     

    Squat/kneel

     

    x

     

    Climb stairs/ladder

    x

     

     

    Standing

     

     

    x

    Walking

     

     

    x

    Sitting

     

     

    x

    Reaching above shoulder

     

    x

     

    Repetitive hand/arm use

     

     

    x

    Driving motor vehicles

     

     

     

     

     

     

     

    Lifting/carrying: Primarily applicable when utilizing CCM interventions

     

     

     

    0-10 lbs

    x

     

     

    11-20 lbs

    x

     

     

    21-40 lbs

    x

     

     

    41-60 lbs

    x

     

     

    61-100 lbs with assistance

    x

     

     

    Push/Pulling: Primarily applicable when utilizing CCM interventions

     

     

     

    0-25 lbs

    x

     

     

    26-40 lbs

    x

     

     

    41-60 lbs

    x

     

     

    61-100 lbs

    x

     

     

    100 plus lbs with assistance

    x

     

     

     

     

     

     

    Audible speech

     

     

    x

    Hearing acuity

     

     

    x

    Vision:

     

     

    x

    PHYSICAL REQUIREMENTS

    0.5-2.5 hours Occasionally  1-33% of time

    2.6-5 hours

    Frequently      34-66% of time

    5.1-12 hours Continuously        67-100% of time

    Depth perception

     

     

    x

    Color vision

     

     

    x

    Seeing –Far/near

     

     

    x

    Peripheral vision

     

     

    x

    Work Environment (work with or near):

     

     

     

    Blood and/or Bodily Fluids

    x

     

     

    Communicable Diseases and/or Pathogens

    x

     

     

    Chemicals

    x

     

     

    Fumes/Gases /Vapors

    x

     

     

    Biohazard waste

    x

     

     

    Machinery

    x

     

     

    Electricity

     

     

    x

    Power Tools

     

     

     

    Additional Physical Requirements

    Occasionally  1-33% of time

    Frequently      34-66% of time

    Continuously        67-100% of time

     

    Comprehensive Crisis management Training (CCM)

     

    x

     

    Additional Requirements for position:

     

    Fully completes and maintains certification in hospital de-escalation, safety and restraint training.

     

    Will effectively employ de-escalation strategies and demonstrate appropriate physical restraint, escape, and evasion techniques, as deemed necessary. 

     

    The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification.  It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.

     

     

     

    EOE M/F/Disability/Vet

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