Full time position
Required: Master's Degree in Social Work and Ohio Independent license
The Program Coordinator is responsible for the overall coordination and implementation of a program which targets a specific population. The Program Coordinator manages pertinent expenses, budget items, data collection, evaluations and personnel matters to accomplish program goals and objectives. The Program Coordinator ensures the provision of clinical services including care coordination to facilitate the goals and objectives of the Social Work Department and the specific program. The Program Coordinator explores and secures alternative funding sources and serves as a liaison to various community organizations and corporations. The Program Coordinator collaborates with the Program Director, Director of Social Work and Language Access Department, Social Work Supervisors and other administrators of affiliated departments, in the development, implementation, and evaluation of all program components.
Why Nationwide Children's Hospital?
The moment you walk through our doors, you can feel it. When you meet one of our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it, too. Welcome to Nationwide Children’s Hospital, where Passion Meets Purpose.
Here, Everyone Matters. We’re 12,000 strong. And it takes every single one of us to improve the lives of the kids we care for, and the kids from around the world we’ll never even meet. Kids who are living healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.
Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.
Nationwide Children’s Hospital. A Place to Be Proud.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
1. The Program Coordinator implements and supports the philosophy, mission, values, standards, polices and procedures of Children’s Hospital and the Patient Care Services Division.
2. Collaborates with the Program Director and Program Manager to plan and develop program goals and services, protocols, and best practice guidelines and measures and evaluates program outcomes.
3. Ensures the provision of clinical and care coordination services to children, adolescents, and select adult clients in program populations by assuring appropriate assessments, managing care and treatment, making referrals, and advocating for services.
4. Assumes primary responsibility for recruitment, selection, hiring and termination of program staff. Collaborates with the program directors, Social Work Supervisors and other departments regarding decisions related to the hiring and termination of program staff.
5. Oversees implementation, scheduling, and staffing of program services (e.g. orientation, team meetings, patient education, clinical services, care coordination, conferences, and clinics), and supervision of program staff.
6. Oversees continuing education, mandatory in-services and maintenance of licensing for subordinate staff according to departmental and hospital policies and procedures. Identifies educational needs, plans and/or presents classes.
7. Performs staff performance evaluations in collaboration with input from peers, Program Director, Section Heads, Supervisors and Director of Social Work and Language Access Department.
8. Monitors program budget and ensures adherence to budget guidelines in the implementation of program activities.
9. Reviews new grant instructions, establishes deadlines, prepares and writes grant application proposals with Project Director.
10. Maintains contact with grants administration to complete budget reports for funding agencies.
11. Facilitates the development of required protocols and pathways to ensure the appropriate utilization of service provision and third party payor reimbursement.
12. Develops and maintains relationships with appropriate community organizations. Participates and/or provides input to appropriate committees and planning bodies, both internal and external, and encourages participation of staff in these department, hospital and community groups as appropriate.
13. Ensures collaboration with insurance and managed care companies to help obtain and/or maintain provider status and adequate reimbursement for services.
14. Coordinates, facilitates, and/or presents at various professional and/or patient educational seminars and retreats.
15. Conducts formal and informal meetings with program team to keep staff apprised of relevant issues and updates.
16. Prepares interim and final reports as required by program and/or funding sources.
17. Develops documentation system for the program to organize data collections and facilitate evaluation.
18. Collaborates with the Leadership Team of the Social Work and Language Access Department to develop and oversee specific programs in the Department.
19. Assists Program Director and Program Manager in maintaining quality assurance and productivity standards including time and accurate record keeping. With Program Director and Program Manger, plans and coordinates activities to meet regulatory standards such as JCAHO and to address specific quality issues such as incident report follow-up.
20. Maintains clinical expertise in his/her profession; fills clinical role as needed and serves as resource and consultant to team and other staff regarding clinical challenges and dilemmas.
21. Performs other related duties as assigned.
Responsibilities specific to the neonatal clinical program coordinator position:
• Facilitate Communication between the neonatal social workers and the leadership teams (neonatology and social work)
• Develop & Monitor Core Competencies for all staff with the leadership team
• Facilitate the utilization of EPIC for neonatal social workers
• Facilitate communication and coordination with off-site NICU social workers
• Develop new Social Work Program specific orientation for new employees in all NCH neonatal settings, including off-site NICUs
• Contribute to staff evaluations within scope of responsibilities
• Attend monthly Program Coordinator Leadership meetings