Part Time, Benefits Eligible
Monday through Wednesday
8:30am-5pm, closed 1230-1pm for lunch.
These days are potentially flexible.
The Medical Laboratory Assistant is responsible for providing clerical and patient care support, especially in regards to specimen collection and specimen processing, as assigned. Duties include, but are not limited to: patient registration, specimen accessioning, specimen collection (including venipuncture, capillary, sweat chloride, and miscellaneous other collections), and providing clinical support by ensuring specimen preparation and processing is completed. Perform Waived laboratory testing. The Medical Laboratory Assistant will be a supportive link between Nationwide Children?s Hospital laboratory customers and other areas within the Laboratory. Should project a professional image through direct and indirect communication to both internal and external Nationwide Children?s Hospital customers.Must be able to work independently and provide solo coverage at off site locations.
1. Maintains the technical skills required in the laboratory. Including specimen accessioning, specimen preparation and processing, and specimen delivery and storage. May include phlebotomy and other specimen collection.2. Maintains the computer skills required in the laboratory. Performs clerical tasks and specimen accessioning while maintaining knowledge of processing protocols and understands how to obtain basic information related to testing criteria. Maintains laboratory operations by performing equipment maintenance and other required quality control and preventive maintenance.3. When performing Waived laboratory testing, documents quality control, maintenance and troubleshooting appropriately. 4. Demonstrates knowledge of and upholds applicable laws and regulations related to position and laboratory operations. Meets the standards of patient care and performs within the policies and procedures of Nationwide Children?s Hospital and the Department of Laboratory Medicine.5. Maintains a safe environment. Wears appropriate personal protective equipment and uses NCH Zero Hero tools.6. Performs and documents daily, weekly and monthly tasks on assigned work area task lists.7. Communicate with staff, patients, families and clients in a respectful and courteous manner. Displays a positive attitude and ability to handle conflict.8. Provides customer service in an efficient and effective manner to assure customer satisfaction and quality patient care. Including the ability to change manner of communication styles to adapt to various cultural differences. 9. Addresses client concerns by researching problems and identifying resolutions, using basic troubleshooting skills. 10. Provides feedback that is useful and assists in individual improvement. Actively engages in and supports efforts to develop an atmosphere of mutual respect and inclusiveness. 11. Adjust to change, handles interruptions and functions with changing environments/circumstances.12. Participates in continuing education programs.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED1. High school diploma or equivalent;2. Prefer American Society for Clinical Pathology (ASCP) certified. As of June 1, 2015: if not certified, must be eligible for certification as a Medical Laboratory Assistant by an approved agency. Certification exam must be completed within 3 years of hire date.3. One to two years clinical laboratory/ medical experience and office experience. Two years of phlebotomy experience preferred. 4. Organizational skills, multitask, attention to detail, and computer experience.5. Maintains and foster interpersonal relationships with internal and external customers. 6. Presents information through oral and written communication effectively.7. Works efficiently and independently promoting a team environment and maintaining a cooperative and supportive atmosphere. When personal workload is light, helps others to stay productive.8. Demonstrates the ability to adjust to change, handle interruptions and function with changing circumstances.9. Demonstrate the ability to change manner of communication styles to adapt to various cultural differences. MINIMUM PHYSICAL REQUIREMENTSAbility to stand for more than 1 hour at a time, sit for more than 1 hour at a time. Good visual and auditory acuity. Full use of hands and arms. Ability to speak clearly. Ability to lift up to 30 pounds occasionally. The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.