Third shift (minimum Friday nights 11pm-3am). Other week nights as available. Location: Microbiology
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The Lab Student Technician is responsible for providing clerical and patient care support, especially in regards to specimen processing, as assigned. Duties include, but are not limited to: obtaining patient information, registration, specimen processing.The Lab Student Technician will be a supportive link between Nationwide Children?s Hospital laboratory customers and other areas within the Laboratory. Should project a professional image through telephone communication to both internal and external Nationwide Children?s Hospital customers.Must be able to work independently and have a high level of initiative.
1. Maintains the technical skills required in the laboratory. Including specimen processing, and specimen delivery and storage. May perform and report laboratory testing with appropriate training.2. Maintains the computer skills required in the laboratory. Performs clerical tasks and order entry while maintaining knowledge of processing protocols and understands how to obtain basic information related to testing criteria. 3. Demonstrates knowledge of and upholds applicable laws and regulations related to position. Meets the standards of patient care and performs within the policies and procedures of Nationwide Children?s Hospital and the Department of Laboratory Medicine.4. Maintains a safe environment. Wears appropriate personal protective gear and uses NCH Zero Hero tools.5. Performs and documents daily, weekly and monthly tasks on assigned work area task lists.6. Communicate with staff, patients, parents and clients in a respectful and courteous manner. Displays a positive attitude and ability to handle conflict with irritated parents, patients, or other staff/clients.7. Provides customer service in an efficient and effective manner to assure customer satisfaction and quality patient care. Including the ability to change manner of communication styles to adapt to various cultural differences. 8. Addresses client concerns by researching problems and identifying resolutions, using basic troubleshooting skills. 9. Provides feedback that is useful and assists in individual improvement. Actively engages in and supports efforts to develop an atmosphere of mutual respect and inclusiveness. 10. Adjust to change, handles interruptions and functions with changing environments/circumstances.11. Participates in continuing education programs.
KNOWLEDGE , SKILLS AND ABILITIES REQUIRED
1. Must be enrolled in an Associate degree program (or higher) in medical laboratory sciences from an accredited institution. May consider those in a chemical, physical or biological science. 2. Organizational skills, attention to detail, and computer experience.3. Maintains and foster interpersonal relationships with internal and external customers. 4. Presents information through oral and written communication effectively. 5. Works efficiently and independently promoting a team environment and maintaining a cooperative and supportive atmosphere.
MINIMUM PHYSICAL REQUIREMENTS
Ability to stand for more than 1 hour at a time, sit for more than 1 hour at a time. Good visual and auditory acuity. Full use of hands and arms. Ability to speak clearly. Ability to lift up to 30 pounds occasionally.The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.