Nationwide Children's Hospital

  • Epic Clinical Applications Coordinator

    Posted Date 7 months ago(8/7/2018 10:22 AM)
    Requisition ID
  • Overview

    Epic build certification in Ambulatory module is required!  This position will work extensively with population health, care coordination and claims data in the electronic medical record and several additional reporting applications.


    Partners For Kids (PFK) is the largest and oldest existing pediatric Accountable Care Organization (ACO) in the United States. It has responsibility for over 300,000 children (nearly 30%) of Ohio’s pediatric Medicaid population. Due to the changing healthcare delivery landscape, PFK has a need to build out enhanced analytic capabilities in order to fulfill its mission: to improve health outcomes and decrease cost for this in-need population. The children and families of Central and Southeast Ohio need PFK to continue to lead in this worthwhile mission.


    The Epic Clinical Applications Coordinator is responsible for the management, coordination and development of systems, data and workflow processes that support care coordination activities.  Acts as the principle resource, with content knowledge and application expertise, to provide support and development of internal and external applications and data sources.  Provides relative project management and end user support for care coordination activities within Partners For Kids and Nationwide Children's Hospital.  Assists in the creation, implementation, evaluation and research of related tools and activities.   


    The moment you walk through our doors, you can feel it. When you meet one of our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it, too. Welcome to Nationwide Children’s Hospital, where Passion Meets Purpose.

    Here, Everyone Matters. We’re 12,000 strong. And it takes every single one of us to improve the lives of the kids we care for, and the kids from around the world we’ll never even meet. Kids who are living healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

    Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

    Nationwide Children’s Hospital. A Place to Be Proud.



    1. Assists in defining and translating business needs into system functionality and application requirements to support the performance of care coordination activities throughout the continuum for pediatric patients.
    1. Provides formal and informal education on care coordination applications, software and workflow.  Provides and creates materials for end user training and support.
    1. Facilitates troubleshooting, problem solving, auditing, debugging and resolution of assigned system issues.
    1. Analyzes and evaluates system design specifications and recommends changes.  Provides system coding and programming within EPIC and related tools as needed.
    1. Establishes efficient workflows which enhance communication, information exchange and data collection.
    1. Participates in department and division interview process, peer review, quality improvement activities, and committees as assigned.
    1. Assists in creating and maintaining standard documentation and performance of care coordination by serving as a point of contact and coordinator for application and data needs for navigate my care quality improvement efforts, specialty clinical teams, and the data and informatics departments. Includes data analysts, department superusers, research assistants, and other project managers working with care coordination data.
    1. Carries out special projects as assigned by the Director of Care Coordination.
    1. Utilizes IS operational support systems to include the support center, change control including validation and testing, problem management, source and version control, and other systems as required.
    1. Maintains confidentiality, integrity, and actively protects sensitive, classified, and confidential patient and organization information.
    1. Develops and maintains an expert level of knowledge and skills in technical and professional areas of care coordination, informatics, electronic medical record use, and project management.
    1. Assists in defining, collecting, analyzing information to assess the program’s effectiveness including the preparation of data for research and publication.


    1. Master’s degrees in hospital/health administration, research, statistics, informatics or other relative field.
    2. 3-5 years of demonstrated competency in a research, informatics, or healthcare organization project management required.
    3. Clinical knowledge to understand and evaluate patient information and case management policies.
    4. Current knowledge of trends and advances in the field of healthcare informatics and technology.
    5. Advanced use of MS office applications, EPIC, and databases required.
    6. Excellent communication, interpersonal and organization skills to effectively interact with medical staff, consultants, external professionals, administrators and employees at all levels.
    7. Leadership ability as demonstrated through high level of initiative, decision-making and organizational skills.
    8. Certification as a builder for EPIC ambulatory systems.




    Lifting/carrying/pushing/pulling up to 30 pounds                 Occasionally (0 - 33%)

    Standing/walking/sitting/stooping/kneeling/reaching          Frequently (34-66%)                                                  

    Talking/hearing in person/on phone                                      Frequently  (34 - 66%)


    The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification.  It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.  EOE M/F/Disability/Vet.


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