Nationwide Children's Hospital

  • Mentoring Program Coordinator- RI Biobehavioral Health

    Posted Date 4 days ago(7/11/2018 2:43 PM)
    Requisition ID
  • Overview

    The moment you walk through our doors, you can feel it. When you meet one of our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it, too. Welcome to Nationwide Children’s Hospital, where Passion Meets Purpose.

    Here, Everyone Matters. We’re 12,000 strong. And it takes every single one of us to improve the lives of the kids we care for, and the kids from around the world we’ll never even meet. Kids who are living healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

    Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

    Nationwide Children’s Hospital. A Place to Be Proud.


    The Program Coordinator is responsible for assisting with the implementation, coordination, monitoring and evaluation of this peer mentoring program for youth (ages 10 ,16) with inflammatory bowel disease. The Program Coordinator will coordinate and assist with mentor recruitment, screening, training and matching with mentees. The Coordinator will assist with initial introductions between mentors and mentees. The Coordinator will manage the online tracking system for mentor-mentee contact and will coordinate, track and conduct supervision phone calls with mentors. The Coordinator will manage the online communities associated with the program. The Coordinator will develop group activities for the program and assist in implementing them. The Coordinator will assist the Research Assistant with tasks related to evaluating the program. The Program Coordinator will also assist in developing ideas to meet program needs as they arise and assist in changing procedures and policies as needed.


    1. Responsible for coordinating all aspects of the mentoring program, including assisting with its implementation, coordination, monitoring and evaluation.

    2. Responds to inquiries about the program from potential mentors and mentees.

    3. Participates in screening mentors via written application, interviews, reference checks, social media and driving record checks, and background checks.

    4. Participates in training of mentors with the Program Directors.

    5. Assists in matching mentors with mentees and their initial introductions.

    6. Responsible for supervising mentors, including managing the online tracking system for mentor-mentee contact, and documenting and conducting supervision phone calls with mentors. Responsible for identifying mentors who are not meeting program expectations and notifying the Program Director.

    7. Manages and moderates the online communities associated with the program, including approving (or declining) all comments on the mentor-mentee forum, monitoring the mentor and parent forums, answering questions as needed, posting weekly activity ideas, and posting educational materials.

    8. Maintains the Mentor and Mentee Handbooks and Mentoring Program Procedures Manual, updating as them necessary.

    9. Assists in developing educational and fun group activities. Assists in implementing group activities.

    10. Coordinates the parent support group, including assisting in developing educational and support activities. Assists in implementing these activities.

    11. Assists the Research Assistant with research tasks as needed. This may include assisting with data collection, management, and/or entry.

    12. Assists in identifying program needs as they arise and developing ideas to address them. Assists in changing relevant procedures and policies as needed.

    13. Opportunities for participating in writing research manuscripts and grant applications may be available.

    14. Attends meetings and trainings as requested by the Program Director.

    15. Communicates program status to Program Director on at least a weekly basis.

    16. Performs other duties as assigned by the Program Director



    1. Ability to function independently, to make decisions, and to be a self-starter is essential.

    2. Strong organizational skills.

    3. Effective interpersonal skills.

    4. Experience with mentoring programs and/or supervising others is preferred.

    5. At least a Bachelor's degree in relevant field; Master's degree is preferred.

    6. Some evening and weekend hours are required (e.g., group activities, mentor interviews and training).


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