Full time position
The moment you walk through our doors, you can feel it. When you meet one of our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it, too. Welcome to Nationwide Children’s Hospital, where Passion Meets Purpose.
Here, Everyone Matters. We’re 12,000 strong. And it takes every single one of us to improve the lives of the kids we care for, and the kids from around the world we’ll never even meet. Kids who are living healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.
Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.
Nationwide Children’s Hospital. A Place to Be Proud.
The Care Coordination Social Work Team Lead, LISW-S performs the Care Coordinator MSW role in an exemplary fashion. Additionally, the social work team lead supervises the activities of care coordinators (MSW), medical social workers (BSW) and quality outreach care coordinator (QOC) role through case review, care plan creation and evaluation, performance feedback and professional development. This role works closely with the Program Manager to ensure all aspects of the care coordination program deliver quality care and staff functions to the fullest extent of their licensure.
Performs all functions of the MSW Care Coordinator in an exemplary fashion through management of their own caseload.
Provides supervision, training, ongoing education and leadership to BSW and QOC roles to develop professional skills and maintain consistent performance
Orients new staff
Designs and implements Ongoing education including case reviews
Provides performance feedback, corrective action and evaluation
Serves as a role model, preceptor and Mentor
Assess Clinical Competency
Assists with clinical decision making, problem solving and resource allocation
Provides supervision hours to those seeking LISW
Provides reward and recognition
Assist in activities to evaluate program processes and implement process/performance improvement initiatives.
Analyzes data to justify and correct variances.
Generates reports to monitor effectiveness and compliance
Conducts audits of documentation and practices
Develops guidelines and protocols
Provides assistance to and coverage for the Program Manager as needed
Supports department activities to ensure that they meet regulatory standards related to
NCH safety and quality programs
Managed Care Plan delegated Responsibilities
Ohio Department of Health and Medicaid
Department and hospital policy and procedures
Ohio Counselor, Social Worker and Marriage and Family Therapist Board
Assists with coordinating research, patient safety, quality improvement activities and special projects.
Develops workflows within teams to support interdisciplinary collaboration
Demonstrates accountability for professional growth by reading current literature, participating in professional organizations, and attending hospital and community education.
Assists with maintaining departmental staffing needs in accordance to budget and established ratios.
Monitors time and attendance
Ensures staff participation in hospital and department initiatives
MSW, LISW-S required
Case management Certification preferred
Three years’ experience in pediatric clinical care or case management