Nationwide Children's Hospital

  • Clinical Program Coordinator - CSCC Social Work 6

    Posted Date 2 months ago(5/21/2018 8:38 PM)
    Requisition ID
    Allied Health
  • Overview

    The moment you walk through our doors, you can feel it. When you meet one of our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it, too. Welcome to Nationwide Children’s Hospital, where Passion Meets Purpose.

    Here, Everyone Matters. We’re 12,000 strong. And it takes every single one of us to improve the lives of the kids we care for, and the kids from around the world we’ll never even meet. Kids who are living healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere.

    Ask anyone with a Nationwide Children’s badge what they do for a living. They’ll tell you it’s More Than a Job. It’s a calling. It’s a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere.

    Nationwide Children’s Hospital. A Place to Be Proud.



    The Clinical Medical Social Work Program Coordinator for the Primary Care Network will provide supervision and leadership to the social workers integrated in the multidisciplinary teams serving the NCH community- based primary care centers. The social work program coordinator will also provide direct clinical social work services to patients and their families in the primary care setting.


    1.  The Coordinator implements and supports the philosophy, mission, values, standards, policies and procedures of Nationwide Children?s Hospital and Ambulatory Services.


    2.  Collaborates with the Medical Director, Adolescent Medicine Chief, Ambulatory Specialty Clinics Director to establish program goals and services, protocols, and best practice guidelines and to evaluate program outcomes. Ensures the provision of case management core function which may include:

         a. Provides support and information for patients.
         b. Establishes an effective relationship with patient/family and ensures appropriate assessments, managing care and treatment, making referrals, and advocating for services for patients/families through the program
         c. Assists patients/families through the process.
         d. Facilitate clinic flow to ensure efficient care delivery.


    3. Develops and maintains relationships with appropriate community organizations. Participates and/or provides input to appropriate committees and planning bodies, both internal and external, and encourages participation of staff in these department, hospital and community groups as appropriate.


    4. Ensures collaboration with insurance and managed care companies to help obtain and/or maintain provider status and adequate reimbursement for services.


    5. Coordinates, facilitates, and/or presents at various professional and/or patient educational seminars and retreats.


    6. Conducts formal and informal meetings with program team to keep staff apprised of relevant issues and updates.


    7. Prepares interim and final reports as required by program and/or funding sources.

         a. Tracks patient volumes b. Oversees billing processes and ensures correct charging


    8. Develops documentation system for the program to organize data collections and facilitate evaluation.


    9. Reviews new grant instructions, establishes deadlines, prepares and writes grant application proposals.


    10. Maintains contact with grants administration to complete budget reports for funding agencies.


    11. Maintains clinical expertise in his/her profession; fills clinical role as needed and serves as resource and consultant to team and other staff regarding clinical challenges and dilemmas.



    1. Current licensure in appropriate discipline (such as registered nurse, social worker, etc.) in the State of Ohio required. BSN or Master's Degree in related field required.
    2. Experience in health-related research, program development and management, budgeting and data management desirable.
    3. Effective customer service, communication (oral, written, presentation) and interpersonal skills required for interaction with contacts.
    4. Professionally appropriate analytical and organizational skills required.One year supervisory experience desirable.



    1. Must be able to see, hear, speak, read and perform manual tasks with or without accommodation and care for oneself, with little or no difficulty.
    2. Performance of principal duties and responsibilities may require ability to travel.

    The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the individual so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under his/her supervision.


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