Nationwide Children's Hospital

  • Medical Assistant- Fostering Connections

    Posted Date 2 weeks ago(5/10/2018 3:52 PM)
    Requisition ID
    Nursing Support
  • Overview

    Come work for an organization where everything matters.

    "Enrich the lives of kids in foster care while utilizing your Medical Assistant skills, new grads welcome to apply."

    Full-time position, working 40 hours per week, Day Shift hours between 7:30am - 4:30pm.
    The employee will work 3 days a week at Main Campus and the other two days at a different clinic
    (Main Campus, Sharon Woods PC, and Eastland PC).

    RMA/CMA through AAMA or AMT required

    Medical assistant or Patient Care experience preferred, but not required.

    Occasional travel to offsite clinics. Valid Ohio driver’s license and transportation required to travel to off-site facility

    Starting minimum payrate: $14.472/hr


    Medical Assistants (MA) are part of a care team dedicated to the highest quality of care for our pediatric patient population and their families in Ambulatory Services at Nationwide Children's Hospital (NCH). The Medical Assistant is directly responsible to the Program Manager or Supervisor for the work unit, and has daily reporting responsibilities to the lead Registered Nurse present in the clinic. The Medical Assistant takes directions and follows orders for delegated duties (see Appendix A) from a Licensed Physician, Advanced Practice Registered Nurse or Physicians? Assistant on NCH Medical Staff who are physically present in the clinic. The Medical Assistant may provide direct patient care to the pediatric/adolescent/adult population served within the ambulatory setting. The MA will provide the highest quality of care. Verification of skill competency may include initial and possible annual verification for specific procedures as defined in Appendix A. Interventions/tasks performed by the MA must adhere to approved standards of care as defined by Ohio Department of Health and Nationwide Children?s Hospital?s guidelines, policies, procedures and standards. In compliance with the Ohio Administrative Code (set forth at OAC 4731-23-02(B), a Medical Assistant is considered an Unlicensed Assistive Personnel (UAP).


    1. Medical Assistants at Nationwide Children’s Hospital assist with the following
    clinical tasks:
    a. Rooming of patients
    b. Vital signs
    c. Heights and weights
    d. Screening questions, transcribing patient or families responses into the
    medical record such as:
    • Allergies
    • Pain
    • Psychosocial
    • Cultural
    • Nutrition
    2. Provides basic supportive care:
    a. Nutrition
    b. Mobility
    c. Elimination
    3. Collects and reports data to a Licensed Professional, including any abnormal
    findings and documents all findings in the medical record. The MA may not
    assess, interpret findings or plan care based on the findings.
    4. Performs only medical procedures that are approved for an MA to perform at
    Nationwide Children’s Hospital. Please see Appendix A for a complete list of
    approved procedures.
    5. Medications: Administers only medications approved for an MA to administer
    at Nationwide Children’s. Please see Appendix B for a complete list of approved
    a. Must follow Nationwide Children's Hospital’s Medication Administration Policy
    and document the Medication 5 Rights.
    b. Medical Assistants can act only on a written medication order placed by a
    Physician, Advanced Practice Registered Nurse or Physicians’ Assistant.
    • A signed written order is in the patient’s medical record prior to initiating an
    order. The order must be signed by the Physician, Advanced Practice
    Registered Nurse or Physicians’ Assistant.
    • Medical Assistants may not take verbal or telephone orders.
    • The ordering Physician, Advanced Practice Registered Nurse or Physician’s
    Assistant must be present in the clinic or unit and immediately available while
    the order is being acted upon.
    • Medical Assistants cannot act on written medication orders placed by a RN
    using a LPIP (Licensed Professional Initiated Protocol).
    6. The following criteria must be met for an MA to act upon a written order that is
    outside the scope of the Unlicensed Assistive Personnel:
    a. Medical Assistant may take direction and delegation of orders and/or tasks

    from a Registered Nurse or Licensed Practical Nurse as long as it meets the
    following criteria:
    • Is within the training and scope of the Medical Assistant
    • Initial and annual competencies are verified, as needed, prior to performing the
    task, treatment or intervention.
    • See Appendix A for a detailed list, as well as specific clinic/program approvals.
    b. Within the guidelines/policies and procedures set by Nationwide Children's
    Hospital and other regulatory agencies governing practice within Nationwide
    Children’s Hospital.
    c. Approved by the specific service/program and be listed in Appendix A
    d. Adhering to organizational specific policy and/or procedures set forth by
    Nationwide Children’s Hospital for the procedure, intervention and/or mediation
    e. Competency verification, initial and annual as indicated by the hospital or
    Program Manager. (see appendix A)

    1. Prepares medical record for patient/family visits, including pre-visit data
    2. Greets patient/families and escorts to exam rooms. Updates patients/families
    in the waiting area regarding wait time or delays as directed.
    3. Assists with general reception filing, record keeping, and copying.
    4. Obtains release of information forms and adheres to HIPAA regulations
    regarding protected health information.
    5. Places lab data in the medical record.
    6. Answers phones and directs questions appropriately.
    7. Follows up on broken appointments and makes patient reminder calls as
    8. Orders and stocks supplies as needed.
    9. Registers patient as instructed and after completion of training program.
    Schedules patient appointments as directed.
    10. Manages time and resources to complete assigned tasks in an efficient

    1. Assists in maintaining a safe clean environment for patients and families.
    2. Performs cleaning duties as assigned.
    3. Checks electrical equipment for inspection stickers/expiration date.
    4. Reports supply/equipment problems to supervisor.
    5. Assures that Joint Commission Environment of Care standards are
    maintained in clinic.
    6. Follows safety and emergency policies/procedures, OSHA
    standards/universal precautions.


    1. Acts as a preceptor for orientation and training of new staff, float staff and
    students as directed.
    2. Provides peer input for performance appraisals when appropriate.
    3. Obtains Certification or Registration through one of the two below agencies
    within one (1) year of hire and maintains a current certification/registration
    a. CMA (Certified Medical Assistant) through American Association of Medical
    b. RMA (Registered Medical Assistant) through American Medical
    4. Identifies own learning needs, seeks assistance and attends educational
    programs as needed.
    5. Attends or completes annual and mandatory in-services and training within
    designated time frames.
    6. Participates in educational activities offered by the unit/area/division.
    7. Participates in unit/program/area quality improvement activities.
    8. Maintains, assembles and distributes patient/family education materials as
    directed by Nurse/APN/Physician.
    1. Participates as a member of the patient care team by assisting others and
    participating in unit councils and staff meetings.
    2. Performs job within the framework of the policies and procedures set forth by
    Nationwide Children’s Hospital.
    3. Demonstrates awareness of and support for the principle of Family Centered
    4. Demonstrates promptness and consistency in meeting scheduled work
    5. Provides age-appropriate care (based on growth and development principles)
    to patients and families.
    6. Practices respectful interpersonal interaction with patients/families and other
    members of the patient care team.
    7. Communication and interaction in the presence of patients and staff is
    professional and follows HIPAA guidelines.
    8. Maintains confidentiality and sensitivity to the special needs of patients and
    9. Performs other duties as assigned, within scope and standards set by
    Nationwide Children's Hospital and with appropriate training and competency
    verification as needed.



    a. High School diploma or equivalent required.
    b. Associates degree desirable.
    c. Successful completion of a Medical Assisting training program that holds
    National accreditation from one of the two following national accrediting
    • CAAHEP (Commission on Accreditation of Allied Health Education Program
    • ABHES (Accrediting Bureau of Health Education Schools)
    a. Certification or registration required through one of the two below agencies
    within one (1) year of hire:
    • CMA (Certified Medical Assistant) through American Association of Medical
    • RMA (Registered as a Medical Assistant) through American Medical
    • If not CMA or RMA at point of hire, one (1) year of previous Medical Assisting
    experience required and eligible to sit for the CMA/RMA within one (1) year of
    • Maintaining a current certification with CMA or RMA.
    3. Successful passage of an NCH administered math test required prior to hire.
    4. Previous Medical Assistant experience, in the pediatric setting highly
    5. Strong written and verbal communications, interpersonal and problem-solving
    skills and professional behavior in the presence of patients and staff.
    6. Successful completion of Unlicensed Assistive Personnel orientation, and
    skills verification as provided by Nationwide Children’s Hospital.
    7. Must demonstrate competence as defined in the Medical Assistant
    responsibilities/skills checklist in providing age appropriate care and services to
    pediatric patients of all ages and select adult populations.
    8. CPR trained (American Heart Association Heart saver with pediatric content)
    course, or Health Care Provider course or Red Cross equivalent.
    9. Ability to maintain confidentiality of information and follow HIPAA
    10. Valid Ohio driver’s license and transportation required to travel to off-site
    11. Computer familiarity and literacy with general data entry. Ability to learn and
    be proficient with specific computer programs, systems and Electronic Medical
    Record documentation.
    Must be able to see, hear, stand, walk, speak, read and perform manual tasks
    with or without accommodations, and care for oneself with little or no difficulty.
    Must be able to independently lift up to 25 lbs.
    The above list of duties is intended to describe the general nature and level of

    work performed by individuals assigned to this classification. It is not to be
    construed as an exhaustive list of duties performed by the individual so
    classified, nor is it intended to limit or modify the right of any supervisor to
    assign, direct, and control the work of employees under his/her supervision.






    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Need help finding the right job?

    We can recommend jobs specifically for you! Click here to get started.